Terms of use

Welcome to The Sleep Nerd website. By accessing this website and using any of our services we assume you accept these terms and conditions. Please do not continue to use the website and its content and services if you do not agree to all of the terms and conditions stated on this page.

About us

thsleepnerd.co.uk is a site operated by Anne Behnke trading as The Sleep Nerd.

Our address is Unit 148797, PO Box 7169, Poole, BH15 9EL, United Kingdom and our email address is info@thesleepnerd.co.uk

Disclaimers

All the information shared on this website, newsletter, social media, video content as well as coaching services provided by us are for informational and educational purposes only.

By using this website, its content and services you acknowledge that we do not act as a medical doctor, psychotherapist or any other licensed professional. Any information or service provided by us does not constitute or substitute medical, psychotherapy, counselling or any other professional advice and treatment. It is not intended to treat, cure, diagnose or prevent any medical or psychological condition or disorder.

Always seek professional licensed help if you have any health concerns. In the case of medical, psychological or psychiatric emergency contact your local emergency services.

Responsibility and liability

By using this website and our services you acknowledge your voluntary participation. You also acknowledge that you take full responsibility for your own life, health, well-being, decisions, emotions, thoughts, actions or inactions as well as the consequences and results of those.

Neither the Company nor any other party involved in the creation, production, or maintenance of the site and its content shall be liable under any circumstances for any direct, incidental, consequential, indirect, or punitive damages arising from your access to or use of the site. All content on the site is provided “as is” without any warranties, either expressed or implied. The company makes no warranties or representations regarding the use of the materials on the site, the results obtained from such use, the suitability of the materials for any user’s needs, or the likelihood that their use will meet any user’s expectations, as well as their correctness, accuracy, reliability, or need for correction.

You agree to indemnify, defend, and hold harmless the Company, its affiliates, and their officers, directors, shareholders, employees, agents, licensors, and service providers (“Indemnitees”) from any liability, loss, claims, demands, or expenses (including attorneys’ fees) brought against the Indemnitees by any third party due to, arising from, or in connection with your use of the website or any related platforms or services provided by the Indemnitees.

Cookies policy

We employ the use of cookies. By accessing The Sleep Nerd's website, you agreed to use cookies in agreement with The Sleep Nerd’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

Intellectual property

Unless otherwise stated, The Sleep Nerd and/or its licensors own the intellectual property rights for all material on Fearless Sleep. All intellectual property rights are reserved. You may access content provided by The Sleep Nerd for your own personal use subject to restrictions set in these terms and conditions.

You must not:

Republish material from The Sleep Nerd
Sell, rent or sub-license material from The Sleep Nerd
Reproduce, duplicate or copy material from The Sleep Nerd
Redistribute content from The Sleep Nerd without prior consent

Links to other websites

Our website may include links to websites or services operated by third parties, over which The Sleep Nerd has no ownership or control.

The Company takes no responsibility for the content, privacy policies, or practices of these third-party websites or services. We do not endorse or guarantee the offerings provided by these entities, individuals, or their platforms.

You agree that The Sleep Nerd is not liable, either directly or indirectly, for any harm or loss resulting from your use of, or reliance on, any content, products, or services available through these third-party sites or services.

We strongly encourage you to review the terms and conditions and privacy policies of any third-party websites or services you decide to visit.

Governing law

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Age Restriction

The use of our website and coaching services is restricted to individuals who are 18 years of age or older. By accessing our website or booking our services, you confirm that you are at least 18 years old. Our services are not intended for minors, and we do not knowingly collect or process personal information from individuals under the age of 18. If we become aware that a minor has provided us with personal information, we will take steps to delete such information immediately.

Coaching services terms and conditions

Before engaging in coaching services provided by The Sleep Nerd (the “Company”) and its coaches (the “Coach”), please carefully review and agree to the following terms and conditions. These terms are intended to clearly define our respective roles, expectations, and responsibilities, ensuring a productive and collaborative partnership.

Nature of Coaching

Coaching is a collaborative partnership between the Coach and the client, designed to maximize the client’s personal potential and facilitate positive changes in their life. This process focuses on the present and future, rather than addressing or resolving past issues.

Voluntary Participation

The client acknowledges that their participation in the coaching relationship is entirely voluntary. They have the right to terminate the relationship at any time, provided that all outstanding fees are paid in full. The Coach respects the client’s autonomy and works collaboratively to support the achievement of the client’s goals.

Coaching service disclaimer

Coaching is not a substitute for medical treatment, psychotherapy, substance abuse treatment, or any other form of professional, licensed care. The client acknowledges that coaching does not provide medical, psychological, or therapeutic advice or treatment.

The client understands that the Coach is not a licensed healthcare professional, such as a doctor, psychologist, or psychiatrist. The Coach does not diagnose, treat, prevent, or cure any disease, condition, or ailment. The Coach’s role is to assist the client in achieving their goals through encouragement, support, and sharing of knowledge based on personal experience and insights.

If the client is currently receiving care from a physical or mental health professional, they should not discontinue treatment without consulting their healthcare provider. The client is responsible for seeking appropriate professional guidance when necessary. In the event of a medical, psychological, or psychiatric emergency, the client should contact local emergency services or their healthcare provider immediately.

Responsibility and Results

The client acknowledges that their physical, mental, and emotional well-being is their sole responsibility. They accept full responsibility for all decisions, actions, and outcomes. The Coach does not provide advice or make decisions on behalf of the client.

The Coach commits to doing their best to assist the client in achieving their goals through support, encouragement, and the sharing of knowledge based on personal experience and insights. However, coaching is a complex and emotional process that may evoke various feelings, emotions, or thoughts, which can influence outcomes. The Coach cannot control these factors and, therefore, is not responsible for the client’s sleep performance, emotional state, or any other outcomes before, during, or after coaching sessions.

The Company and the Coach do not guarantee that the client will achieve specific goals. The client understands and accepts that results vary based on individual factors, including background, dedication, motivation, and other personal attributes. The Company and the Coach make no express or implied warranties or guarantees regarding outcomes.

Communication via Email and Privacy

By providing your email address and engaging in communication with the Coach via email, you consent to the use of email for the exchange of information related to the coaching services. Please be aware that while we take reasonable precautions to protect the confidentiality of email communications, email is not a fully secure medium, and we cannot guarantee the absolute security of information transmitted via email.

The Company will only use your email address for purposes related to the coaching services, such as scheduling sessions, sharing resources, and other relevant communications. Your email address and any content shared will not be disclosed to third parties without your explicit consent, except as required by law or in cases where there is an imminent risk of harm to you or others.

By continuing to communicate via email, you acknowledge and accept the risks associated with electronic communication and agree to our use of your email address in accordance with our privacy practices and relevant data protection regulations.

By booking a session, the client agrees to the privacy policies of the third-party services used in the process, including WIX Payments for payment processing, TidyCal for scheduling, Google Meet for conducting video calls and Fathom AI for automated call recording and transcription.

The client has the right to opt out of automated call recordings and transcriptions anytime by notifying the Coach via email.

It is recommended that the client review the privacy terms and terms of use of these platforms to understand how their data is handled (see WIX Payments terms of use, TidyCal Privacy Policy, GoogleMeet security and privacy, Fathom Privacy Policy

Read our Privacy Policy here

Session Format and Payment

Coaching sessions are conducted as part of a selected prepaid package, booked via The Sleep Nerd website.

Sessions take place via online video calls, typically using Google Meet and scheduled in advance.

Payments must be made before the first session takes place and the coach reserves the right to cancel or reschedule calls if the payment has not been processed successfully.

Rescheduling, Cancellations and Refunds

Sessions can be rescheduled by notifying the Coach through the TidyCal platform or via email at least 24 hours before the scheduled call. No refunds will be provided for no-shows or cancellations within 24 hours of the scheduled call.

Please note that completed sessions cannot be refunded.

In the event the Coach needs to reschedule due to unforeseen circumstances, you will be notified as soon as possible. The Coach will either reschedule the session or provide a full refund if rescheduling is not possible.

The Coach also reserves the right to refund any payments and end the coaching relationship if, after initial sessions, it is determined that the collaboration is not a good fit.

Modifications to Terms and Fees

The Company reserves the right to update or modify these service terms and conditions, as well as service fees, at any time.

Acceptance of Terms

By booking a coaching session and making the payment, the client agrees to all the terms and conditions outlined above.

Contact

Anne Behnke trading as The Sleep Nerd